Products shipped out same day if order processed by 3pm ET, Mon – Fri excluding holidays. Valid for standard ground delivery only. Orders qualifying for Free Shipping will be identified with “Free Shipping”.
If Goods are being ordered from outside Hong Kong, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for such charges and We undertake to make no calculations or estimates in this regard. These charges must be paid by the recipient of the parcel. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and We cannot guarantee that the packaging of your Goods will be free of signs of tampering.
We will not be responsible for wrong shipping address if we do not have the correct information. Any reprocessed order will be charged an additional fee, USD 20.00 with standard shipping or USD 40.00 with express service, in case of incorrect shipping information provided. Those fees will be deducted from the refund if the order is canceled after having being shipped.
We reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary.
The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection...